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E-Statements & System Upgrade Information

As part of our system upgrade, there are a few temporary changes to how statements are delivered and accessed. Here’s what you need to know:


How Will My Account Statement Be Impacted?

  • All customers will receive a paper statement through May 15, 2025, regardless of enrollment in e-Statements.

  • Depending on your statement cycle, you may receive two statements in May.

  • Normal delivery will resume in June, including e-Statements for enrolled users.


Accessing Your e-Statements

  • If you’re already enrolled in e-Statements, you’ll still receive a paper statement through May 15 as part of the transition.

  • Good news: You will not need to re-enroll in e-Statements.

  • Our new e-Statement platform features an updated, mobile-friendly design with improved navigation.

Haven’t enrolled yet? Now is a great time to sign up for e-Statements and enjoy easy, secure access to your statements online!